Groupon live chat

Groupon is an American online shopping platform that connects the local merchants with shoppers online and offers them with awesome local deals. It is present all over the globe, but it started from the US and is based out of Chicago. Here on this page, you’ll find how to contact their support on Groupon customer service phone number, email address, Groupon lives to chat and more.


Groupon is available in all big cities of America & Canada. It has more than 35 million active users all over the world. Follow the directions on this page to find out how to contact their customer service using their online support, mobile support, live chat and more.

How do I speak to someone at Groupon?

Groupon is a web site connecting buyers with retailers who offer a deep discount on goods and services for a short amount of time. Groupon provides customer service by phone and an FAQ web page.



Groupon has become a platform for the dealers where they'll showcase their merchandise and business. Also, the company has launched a product name- Groupon Works. Through this product, the dealers can contact the company to see how their services will feature in daily deals. The company has also launched a product named, Groupon Store for their merchants. Group on customer service is very responsive and is committed to answering each question regarding your orders, coupons and much more.

Live chat Groupon

If you aren't in a mood to talk, chat with their customer service executive regarding your problems with them. 

Follow the below-given steps to talk with Groupon live chat customer service:

·         Open the Group on customer support page that is given below these steps on a big red button. Click on that button first.

·         Now, on this page, you’ll see a choice “doesn’t have a Groupon account

·         For general question Click here”. On that, click on “Click Here”.

·         Now, on the next page, you will see a box named “Tell us what’s going on:”

·         Here, try to type in your issue briefly, some solution may appear and click “Continue”.

·         On the next page, you’ll see the “Live Chat” as a suggested action.

·         At last, click on “Live Chat” to start the Group on live chat with their support executive.

Groupon live chat customer service on social media

You can also contact them and get customer support on their social media profiles. Below given are the social media profiles of Groupo :

·         Facebook

·         Twitter

Contact them on given places; they’ll get back to you as soon as possible, as they can’t delay a response which can be seen by so many customers.

Also, check out:

·         Amazon Prime customer service

·         Expedia customer service

Contacting Groupon chat- by phone or otherwise

While Toll Free number is Groupon's best toll-free contact number, there are 5 total methods to get in touch with them.

Chatting with Groupon Customer Service

Live chat with Group on by following these directions. For better talking points and tips, be sure to tell us what kind of problem you're trying to message with Group on about. We can usually help ensure a better outcome. This is the best method to live chat with Group on because 1,724,766 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://www.groupon.com/customer_support are used to handling Order Never Arrived, Refund My Order, Change My Order, Voucher Code Won't Work, Update Account Info and other customer service issues.

When you chat with Group on representatives, they're most likely chatting with you from their call center located in India or Poland. Live chat is hardly available 24/7, and this department is open Mon-Fri 9 am-5 pm EST.

How do you live chat on Groupon?

Try using this link to access Live Chat: https://www.groupon.com/customer_support#contact-us you could also enter "Live Chat Group on" into the help search bar. If you still have trouble, you can reach out to Groupon's Twitter handle @Groupon.Mar

Does Groupon have a live chat?

Group on no longer offers support by phone. Try using this link to access Live Chat: https://www.groupon.com/customer_support#contact-us you could also enter "Live Chat Group on" into the help search bar.

How to reach a live person Groupon:

When the recording starts, hit "0". Listen to the recording ramble on and eventually, you will be put in "music on hold" and wait for a customer service rep.

·         Hours of Operation: Customer Service can be reached throughout normal business hours, central time.

·         Email:support@groupon.com

·         Customer service link:

·         Click Here: https://www.groupon.com/customer_support

·         Main Company URL:http://www.groupon.com

How to reach a live person:

Press 1 for Customer Service, then:

1.       1 for Daily Deals

2.       2 for Group on Getaways

3.       3 for Group on Goods

Groupon customer service live chat

Here are the steps to contact Groupon customer service and get a live person on the phone:

·         Press 2 at the first prompt

·         Press 5 in the main menu

·         Press 6 at the second prompt

·         Press 7 at the third prompt

·         After that, the automated phone system will connect you to a live customer service representative from Groupon.

Groupon Voice Menu:

·         Press 1 if you purchased at Groupon and require help from customer support.

·         Press 2 if your business is already run or is currently running a group campaign.

·         Press 3 if you are a local business with the brick-and-mortar location and are interested in running a campaign in your local market.

·         Press 4 if you're interested in running an online deal with Groupon products.

·         Group on Customer Service Representatives Hours.

·         Live Groupon client service is accessible from 8 am to 6 am CST on Monday-Friday.

GrouponLive Chat Support

You can begin live chat with Groupon Support page by clicking the “Chat with Virtual Assistant” blue button.

For more details, contact Groupon Refund.

Location: 16731 Co Rd 161, Matheson, CO 80830, USA

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